Dispatch Brigade color

Cruise Booking Services

Booking a cruise is no longer a struggling job because Dispatch Brigade is here to assist you. We are providing next-level customer support services for small and large-scale cruise booking companies.

Contact Us

01

Cruise Booking

How Do We Help You Manage Online Cruise Booking Services?

There are several cruise dispatch companies offering luxury cruise booking services but Dispatch Brigade holds a different position because we have highly experienced staff and next-level technology. We provide 24/7/364 days cruise booking services so partnering with us will help you focus on other tasks rather than worrying about customer support. Whether you have a large-scale cruise dispatch company or own a small cruise booking company, we are always ready to provide you with support.

Let's Talk To Dispatcher

Crew Communication and Scheduling

We utilize advanced technology to ensure seamless communication with crews, while also handling shift scheduling and operational coordination.

Real Time Cruise Tracking

Our systems provide instant cruise tracking capabilities, allowing you to oversee vessel movements, maintain schedules, and quickly address any operational disruptions.

24/7 Support

Available 24/7, we handle client registrations, booking packages, regulatory guidance, and provide assistance to passengers and captains when needed.

Emergency Support

Managing emergencies is undeniably challenging, but our highly-trained expert team swiftly handles all situations - from weather disruptions to medical crises and urgent route changes.

Load Management and Baggage

Our specialized team efficiently handles cruise bookings, passenger loads, and baggage logistics, anticipating and resolving potential issues.

Documentation and Compliance

We streamline time-consuming paperwork with dedicated compliance experts, ensuring all documentation meets regulations effortlessly.

02

Performance

Our Statistics

100% Customer Satisfaction

We ensured complete customer satisfaction with excellent support services.

89% Call-Answering Success

We achieved 89% success in call handling, ensuring smooth communication.

55% Financial Cycle Improvement

We improved financial cycles by 55%, streamlining processes for better results.

76% Email Marketing Growth

Our team boosted dispatch companies’ growth by 76% with smart strategies.

Why Choose Us? ​

Dispatch Brigade delivers specialized cruise operations expertise, handling last-minute itinerary changes, emergency rebookings, and delay assistance with precision. Our multilingual team provides real-time port coordination, 24/7 dispute resolution, and dedicated cruise specialists—ensuring seamless experiences for passengers and operators alike.

Optimized Customer Engagement​

We provide cost-effective outsourced solutions to maintain high service quality without expensive in-house teams. Our scalable, pay-as-you-go options let you adjust support seasonally—eliminating unnecessary costs while delivering premium passenger assistance.

Proactive Cruise Booking Support ​

Dispatch Brigade ensures seamless itinerary coordination, eliminating miscommunication between passengers, crew, and ports. We elevate onboard management with tools for guest requests, dining reservations, and entertainment scheduling—plus loyalty programs and feedback systems to boost retention.
Reliable Dispatch Services for Limos, Trucks, Flights and Cruises

03

Request A Quote

Booking For Product Transformation

Please enable JavaScript in your browser to complete this form.

Support

24/7 Active Support Team

Reliable Cruise Customer Suppor
Services Available 24/7

Dispatch Brigade begins with cutting-edge customer support and streamlines the cruise booking service. In handling inquiries, reservations, and itinerary changes, our speed and accuracy handle clients’ inquiries, reservations, and itinerary changes with ease. Our 24/7 support team is able to handle high call volumes, often over the last minute, and work with special arrangements to keep operations efficient, and to keep customer satisfaction high. Our reliability and responsiveness to your needs are provided with the most advanced technology and trained professionals with whom to work. Dispatch Hero will be the bridge that connects your cruise services and happy, stress-free travelers.

Let's Get Started

04

Our Skills

Key Benefits

  • Smooth Customer Communication: Access live updates on cruise availability, ensuring clients can make informed decisions and book their dream vacation without delays or confusion.
  • Quick Complaint Handling: We assist in tackling passenger problems and concerns swiftly, and ensuring high levels of customer satisfaction.
  • Maintaining Positive Engagement During a Crisis: We offer the right type of immediate assistance during delays, cancellations, or unforeseen circumstances.
  • Improved Coordination with Cruise Lines: We provide support planning and scheduling, ship communication, and service management to optimize operations.
Let's Talk To Dispatcher
Cruise Booking 001
Charter Flights 001

05

Our Newsletters

Communicate Straight with Our Skilled Agents

For Instant Quotation
dashride
icabbi
Limo-Anywhere
Livery Coach
Mooves
SC Software
Taxi-Caller
FASTRACK-Logo-Black

About

With extensive experience and a team trained in the nuances of car, truck, and limousine dispatching, we ensure every dispatch is handled with the highest level of professionalism and accuracy.

Facebook-f Twitter Instagram

Company

Contact

+1 (636) 543 5697

info@dispatchbrigade.com

447 Broadway, 2nd Floor 2768 New York

Copyright © 2024 All Right Reserved Dispatch Brigade