About Us
With extensive experience and a team trained in the nuances of car, truck, and limousine dispatching, we ensure every dispatch is handled with the highest level of professionalism and accuracy.
Dispatch Brigade, is one of the top leading dispatch customer support services providers that has been working in the market for years. Our purpose is to help you manage the dispatch business while keeping your information secure. Our privacy policies do not include any kind of violating section that may harm the reputation of your business.
The delivery of dispatch services with efficient performance requires us to gather personal information together with business-oriented information. We collect various company information together with customer contact details service requests and communication logs as part of our service provision. Our service collects information from direct user interfaces automated systems and third-party integrations to deliver smooth service delivery.
We use collected info to improve our dispatch services, cut down on customer support and overall operational efficiency. We use data to communicate with customers, to process transactions and especially to manage dispatch requests, to manage response times. We can also use analysis of usage patterns to improve offers to our customers and better provide customer support.
Dispatch Brigade does not sell, rent, or trade your data to third parties and respects the confidentiality of your data. We might share information with trusted service providers, business partners, and regulatory authorities when necessary in order to service our promises, uphold our contractual duties, or, where necessary, to guard security measures. We contractually ensure that all third parties holding data do not disclose the information.
We have an extremely strict security regime to ensure your data is protected from anyone abroad who was not meant to have this information. To uphold the highest data protection, we have been taking measures such as encryption, access controls, regular security audits, employee training, and so on. Although these precautions are adopted, there is no such thing as completely offline transmission, and we recommend our clients take additional precautions when sending sensitive data.
We keep collected information for as long as necessary to fulfill contractual or legal obligations. Dispatch Brigade won’t use the data in the future, we delete the data securely or anonymize it. All the data can be deleted at any point in time as the clients so desire and subject to compliance with applicable legal and operational requirements.
The clients and their customers have the right to access, update, or the deletion of their personal information. You shall, in addition, have the opportunity to opt out of some or all of the collection and usage practices of information concerning you. Any privacy-related inquiries or requests may be directed to us through the available communication channels.
Dispatch Brigade reserves the right to modify this Privacy Policy at any time, with an update taking effect when printed. On occasions when we make significant changes to the way that we deliver our services, we will contact our clients with relevant information. We maintain this policy periodically for your benefit in order to remain up to date with how we handle your data.